SUPPORT PROGRAMS AND SERVICES
Learn More About AutoZone Commercial
AutoZone Commercial Representatives are dedicated to helping you make your business run better. As our customer, you can expect fast, personalized and professional service. Click this link to contact your local representative or call AutoZone Commercial customer support at 1-866-853-6459.
You can be sure AutoZone is always ready to give you the support you need to help you manage your shop and keep your customers satisfied.
Shop Referral Program
Actually brings business to your shop.
- Many of AutoZone's retail customers need professional help
- Businesses on our professional shop referral list can be recommended to over 5 million customers who shop at AutoZone each week
- Provides you with greater potential for new business
For everything you need, from brakes to non-application parts, at your fingertips saving time and money.
Gives you access to over 100 specialty tools that you can borrow or purchase as needed.
Managed by a dedicated in-house credit department to deliver excellent customer service.
- Daily, weekly and monthly billing cycles available
- Fast and convenient credit scoring, payment application and account setup
- Dedicated line of credit
- Leasing options available
- Online invoicing available 24/7 for electronic ordering customers
Technician Training Program
Provides your techs with hands-on and online training from leading specialists to help them deliver superior customer service.
ALLDATA Automotive Repair Software
To help you manage your shop better.
- Factory correct automotive and repair information for more than 20,000 engine-specific vehicles
- Regularly updated manufacturers' service and repair information
- Customer relationship tools
AutoZone has great respect for your time and responsibilities, that's why we offer services to save you time and money.
The Industry's Only National No Core Charge Policy
- If we pick up cores at your shop within 72 hours**, you pay no core charges.
- Save time and money.
- We handle all the tracking paperwork.
The Industry's Only National 48 Hour Claim Reimbursement
- AutoZone will resolve and pay your warranty labor claims in 48 hours*** or less - guaranteed!
- No hassles and no wasted time.
**72-hour core deferral does not apply to engines, heads, crankshafts, transmissions or outside buys. Core charge deferral is available only to qualified delivery customers.
***48-hour response guarantee does not apply to claims over $1,000 or claims requiring product testing. Contact your Commercial Specialist for more details.